Privacy Policy

1. Information We Collect

We collect information you provide directly to us when using our services. This includes:

• Contact Information: Name, email address, phone number, and physical address.
• Medical Information: Appointment requests, selected departments, preferred doctors, and any additional messages or symptoms you describe.
• Account Information: If you are a staff member, we collect authentication credentials and role-based data.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To schedule and manage your medical appointments and consultations.
• To communicate with you regarding your healthcare needs and clinic updates.
• To comply with legal and regulatory medical record-keeping requirements.
• To maintain and improve the security of our services (e.g., fraud prevention).

3. Data Storage and Security

We implement robust security measures to protect your personal and medical information. Your data is encrypted in transit and at rest using industry-standard protocols. We utilize Google Cloud and Firebase infrastructure, which adhere to strict global security standards.

4. Your Data Rights

Under applicable data protection laws (such as GDPR), you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request the deletion of your personal data ("Right to be Forgotten"), subject to mandatory medical retention laws.
• Withdraw consent for optional communications at any time.

5. Cookies and Tracking

We use strictly necessary cookies to maintain secure user sessions and authentication states. We do not use third-party tracking cookies for advertising purposes without your explicit consent.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact our Data Protection Officer at: